In The Beginning
In the beginning, we set out to connect dental team members, help them stay in touch with one another throughout the day, and navigate any unexpected bumps and bottlenecks. And we wanted to leverage the power of automation to help dental practices provide fast, efficient, and friendly care to their patients.
Gina Dorfman, DDS, YAPI Co-Founder
Alec Dorfman, YAPI Architect & Co-Founder
Ken Lukach, YAPI Co-Founder
Over time, YAPI evolved from an innovative dashboard and team communication solution to a comprehensive communication and practice automation platform. We’ve built everything you’d need to steer your way through the nuances of managing the day-to-day operations of your dental practice.
Read Our Story on Dentaltown
Do The Right Thing
Doing the right thing is not always the same as doing the easy thing. We strive to always act with integrity. We recognize that our company is made up of humans and that, occasionally, mistakes will happen. Therefore, when something goes wrong, we resolve to do the right thing: own our mistakes, take corrective action, and learn from experience.
Our business may be software development, but our success is all about customer service. We always aim to exceed expectations. We encourage our team members to look at our business through the eyes of the customer because we don’t want to stop at delivering what works; we want to go the extra mile to deliver what delights.
Taking care of our customers is everyone’s job. Every member of our team has the power to make the difference. Every team member is empowered to have an ownership mentality and to take the initiative to make our company and our products better. So if something goes wrong, we step up to the plate, “own” the problem and make things right.
Respect The Team
We know that it takes people with different ideas, strength, backgrounds, and interests to create something special. We place a high value on collaboration, and we respect each other’s opinions and contributions.
We hire positive people who can keep an open mind. Instead of coming up with reasons why something cannot be done, our goal is to find a way to do it.
Technology moves quickly, and so do we. We are always moving forward, innovating, and improving. We believe in acting quickly, taking risks, and reaching beyond our boundaries.
Our company has changed and grown a lot since its inception. It’s always been our goal to grow our business in a way that makes us proud. We hire the best people, and we give them the tools they need to succeed. We embrace change, and we encourage our people to learn and grow with us.
We know that those who love what they do and have fun doing it will always be successful. We work hard, but we remember to have fun. And we always enjoy the time we spend with each other and with our customers.
YAPI was born in a dental office. Unlike many other software companies that cater to all kinds of businesses; we’ve always been solely focused on helping dental practices succeed.
As we work closely with our dentists and listen to their needs, we discover new ways to help them become more successful.
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