Send Personalized Communications
Take your patient communication to an entirely new level. Your patients will appreciate the convenience of non-invasive communications customized to their preference. With e-mail, text messages, and postcard appointment and continuous care reminders, YAPI gets in touch with your patients the way they like to be contacted.
Create Stronger Connections
With YAPI, your patients will never feel like just another name in your database. YAPI allows your patients to text back and forth with your practice in real-time via two-way messaging and your team members can respond directly from their desktop computer. Whether they are running late or need to change their appointment, patients love the personal touch and the ease of communicating with a live person in your practice.
Reduce No Shows
Put an end to broken appointments with automated, personalized appointment reminders and confirmation. Confirmation status is automatically updated in your practice management software.
Quickly Fill Last Minute Cancellations
Send on-demand text messages right from your desktop to notify patients on your ASAP list of available openings when the schedule falls apart. Your patients will enjoy the convenience and appreciate that you make an effort to give them the exact appointment time they want.
Bring Your Patients Back
Automate your continuous care and reactivation efforts with our robust Recall Manager. YAPI searches your database daily to locate any unscheduled patients who are either due or past due for hygiene appointments and automatically invites them to return with a sequence of customizable messages and reminders.You simply set the frequency of contact, pick templates you’d like to use, and choose when e-mails, postcards or text messages go out.
Catch Your Unresponsive Patients
Reach 100% of your patients by easily identifying your unresponsive patients and reaching out to them personally. Easily manage who you follow up with and when. Quickly generate up-to-date lists of patients who received automated messages and didn’t schedule. Review their message history and get in touch.
Build Lasting Relationships
Consistent communication is the key to maintaining enduring relationships with your patients. With YAPI, you can stay top of mind with your patients via personalized seasonal greetings, birthday wishes, and preventive care reminders. You can also promote your practice with announcements about new services and special offers. Whether you want to engage your patients, encourage healthy behavior, fill your schedule or reactivate lost patients, you can quickly create targeted marketing campaigns to fit your specific needs.
Delight Your Patients And Market Your Practice
Deliver helpful information to your patients via a customizable, interactive nanosite. Within multiple content tabs, your nanosite can host information about your location, map, directions, contact, website, and your office policies. Include any promotional information about your practice or services.
Communicate in Spanish
With YAPI Spanish Reminders, your Spanish-speaking patients will not only remember their appointment; they will feel appreciative that you go out of your way to serve their needs.
Mobile Number Detection
True Two-Way Text
Early Arrival Reminders
Call Me Link
Overall, YAPI streamlines so much of our intra-office communication in the practice that it frees everyone to focus more on their job and the patients. I wish I would have used this from the get-go when I started my first office. Matthew Standridge, DDS, FAGD
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